Privacy policy

At Le Grá, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website or interact with us in any way.

1. Information We Collect

  • Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and phone number.
  • Payment Information: We collect payment information when you make a purchase, including credit card details or other payment methods.
  • Communications: We may collect information when you communicate with us via email, phone, or through social media platforms.
  • Website Usage Data: We may collect data about your interaction with our website, such as your IP address, browser type, pages visited, and the duration of your visit.

2. How We Use Your Information

  • We use the information we collect to process your orders, communicate with you about your purchases, and provide customer support.
  • Your personal information may also be used for marketing purposes, such as sending you promotional emails or newsletters. You have the option to opt-out of marketing communications at any time.
  • We may use website usage data to analyze trends, improve our website’s functionality, and enhance the user experience.

3. Information Sharing and Disclosure

  • We do not sell, trade, or rent your personal information to third parties without your consent.
  • Your information may be shared with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders. These service providers are obligated to maintain the confidentiality of your information.
  • We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

  • We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

  • You have the right to access, correct, or delete your personal information stored in our database. You can update your information by logging into your account on our website or by contacting us directly.
  • You may also request to receive a copy of the personal information we hold about you, subject to verification of your identity.

6. Children’s Privacy

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will reflect the date of the most recent revisions.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at shop@legrawholesale.com or 085 147 8746